Refund policy

  1. Returns

3.1 Return Due To Change of Mind

CMP will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in original packaging, unused and in resalable condition. Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed minus a 20% restocking fee. We will notify you once this has been completed through email. (CMP) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

CMP will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items. Customers will be required to pre-pay the return shipping, upon return receipt of items for warranty claim, you can expect CMP to process your warranty claim within 7 – 10 business days. Once warranty claim is confirmed, you will receive the choice of:

(a) a refund to your payment

(b) a replacement item sent to you (if stock is available)